How can we help?

Aplaix offers five plans: Free ($0/mo), Starter ($199/mo), Growth ($399/mo), Team ($699/mo), and Enterprise (custom pricing). The Free plan lets you post 1 active role and test the end-to-end workflow with no credit card required.

The Starter plan includes 3 active roles, 2 user seats, and unlimited candidate submissions for $199/month.

The Growth plan includes 10 active roles, 5 user seats, and unlimited candidate submissions for $399/month. This is our most popular plan for scaling teams.

The Team plan includes 25 active roles, unlimited user seats, and unlimited candidate submissions for $699/month.

Enterprise is tailored for organizations requiring SSO, custom security reviews, bespoke SLAs, dedicated support, or advanced ATS integrations. Contact us at sales@aplaix.com to discuss custom options.

Yes. Plans are month-to-month and can be upgraded or downgraded at any time directly from your account settings.

Yes. There are no long-term commitments or hidden cancellation fees. You can cancel your subscription at any time without being charged for subsequent billing cycles.

Your Free account captures every candidate response submitted to your active role. You will see your first 2 candidate submissions fully unlocked. Additional submissions remain captured, and upgrading to any paid plan instantly unlocks all candidate records retroactively.

Yes. When you create a role, you write your own interview prompts tailored to the position. You are in full control of what you ask candidates.

You can include multiple questions per role. We recommend keeping it focused — typically 3 to 5 prompts — so candidates can complete the screening in about 10 minutes.

Yes. Alongside the transcript-first view and summary notes, you can watch the full video response for any candidate at any time.

Transcript summaries and video playback are available automatically within minutes of a candidate completing their submission.

Yes. Team members on your plan can log in to review transcripts, summaries, and videos together. You can also share submissions with external stakeholders — like hiring managers or executives — via passphrase-protected links without requiring them to create an account.

Archiving a completed role frees up that active role slot immediately on your plan. All past candidate submissions, transcripts, and video recordings remain accessible in your account archives.

After a candidate submits, Aplaix transcribes the audio and generates a structured summary highlighting key strengths and gaps relative to the role. Recruiters review these transcript summaries alongside raw video responses to score candidates objectively.

Aplaix evaluates candidates based on the content of their answers, not appearance, accent, or demographic factors. Every candidate answers identical prompts under identical conditions, eliminating the subjective bias of unstructured phone screens.

AI serves strictly as an assistive evaluation tool. It transcribes responses and analyzes answer content against your role criteria to provide objective baseline scores and summaries. However, AI never autonomously rejects, advances, or makes hiring decisions—100% of final decisions remain in human hands.

Never. Aplaix evaluates written answer transcripts only. Facial recognition, emotion tracking, and vocal tone analysis are completely excluded to eliminate delivery bias.

A video interview is a set of pre-recorded questions from the employer that you answer on camera at your own pace. There's no live call — you record your responses whenever it's convenient for you.

No. Everything runs in your browser. Just make sure you have a working camera, microphone, and a stable internet connection.

No. To ensure fairness and an authentic signal across all applicants, video responses are single-take. You can review the prompts and test your camera and microphone beforehand, but once you begin recording, you can't restart — so make sure you're in a quiet space and can dedicate about 10 minutes before you start.

Each question may have a suggested response length set by the employer. You'll see that guidance before you record.

Your responses are reviewed by the hiring team. Aplaix also provides generated summaries to help recruiters evaluate candidates consistently and fairly.

Your video is only shared with the employer who posted the role. Aplaix does not share your data with third parties.

If you run into any problems, contact us at support@aplaix.com and we'll help get you sorted out quickly — including resetting your submission link if needed so you can try again.